Frontline Management

Register Now
SOME CLASSES ARE AVAILABLE FOR REGISTRATION. CLICK THE REGISTER NOW BUTTON FOR AVAILABLE CLASSES. IF INTERESTED IN THE CERTIFICATE PROGRAM, STUDENTS MUST CONTACT CAREER SPECIALIST FOR REGISTRATION mary.wilt@polytech.k12.de.us or Call 302-697-4545

Computer Competency

This hands-on course prepares students to work with Microsoft Office applications in a business setting. Activities include creating spreadsheets, documents, and presentations, and utilizing email tools effectively. The interactive nature of this course offers a good introduction to Word, Excel, PowerPoint, and Outlook.

VB502 | 18 Hours | $165.00
Sect 13 | Oct 28 – Nov 24 | M/W | 6:00 PM – 9:00 PM

Human Resources

This course provides an overview of key human resource topics, skills and tolls to recruit, hire, orient, evaluate and develop team members. Students will create effective resumes and cover letters, practice interview and performance evaluation skills, and learn how to run effective meetings.

VB506 | 24 Hours | $165.00
Sect 14 | Unavailable at this time | T/W | 5:30 PM – 9:30 PM

Management & Operations

This course introduces students to key concepts for managing the day-to-day activities in the workplace. This course covers various types of business structures and roles, workplace health and safety, and relevant laws and regulations. Students will learn marketing, performance improvement, and project management.

VB508 | 18 Hours | $165.00
Sect 05 | Unavailable at this time | T/W | 6:00 PM – 9:00 PM

Essential Communication Skills

This course provides an overview of communication theories, styles, skills and tools. Students will learn how to improve their communication in the workplace, develop and give presentations and provide customer service. They also will learn how to write business letters, internal memos, and appropriate emails.

VB503 | 18 Hours | $165.00
Sect 13 | Dec 1 – Dec 16 | T/W | 6:00 PM – 9:00 PM

Fundamentals of Leadership

This course provides an overview of basic management theories, leadership styles, skills and tools. Students learn and practice important planning, decision-making and problem-solving skills. Students also learn how to build teams and manage conflict.

VB501 | 18 Hours | $165.00
Sect 13 | Oct 6 – Nov 23 | T/W | 6:00 PM – 9:00 PM

Budgeting and Bookkeeping Basics

The ability to develop and maintain budgets is essential to being an effective manager. This course provides students with these tools using MS Excel, and also includes an overview of accounting terms and procedures, payroll, invoices and financial reports.

VB506 | 18 Hours | $165.00
Sect 13 | Unavailable at this time | M/W | 6:00 PM – 9:00 PM

Frontline Management (ELL)

This program is 120 hours long and intended for English Language Learners who have recently, or hope to soon, advance into positions of greater responsibility. The program provides the knowledge and skills needed to be an effective leader in the workplace and covers the core competencies that are essential to the effective management of any organization. Areas covered include Computer Competency, Fundamentals of Leadership, Essential Communication Skills, Human Resources, and Management & Operations. At the end of the course, students are eligible to sit for the National Occupational Competency Technical Institute (NOCTI) General Management certification exam. NOTE: Prior to the start of the program, students will be required to complete a two week study skills course. Grant funding may be available. Speak to Career Program Specialist for details.

VB801 | 120 Hours | $995.00
Sect 3 | Oct 13 – Mar 16 | T/TH | 5:30 PM – 9:30 PM