Frontline Management

108 Hours

Whether your field is business, education, healthcare, retail or another service industry, there are core competencies that every manager needs to succeed.

The Frontline Management certificate program provides new and aspiring first-time managers and supervisors with the knowledge and skills needed to be effective leaders in the workplace. Upon completion of this program, participants and eligible to sit for the NOCTI General Management certification exam.

Total Cost: $990.00
(cost does not include books)

Core Courses

(Click on class to see course description and pricing)

NOTE: Candidates must provide documentation of secondary credential, or documentation that attainment of credential will be completed within six months of enrollment, meet with an advisor and achieve a satisfactory score on the entrance exam.

This program provides new and aspiring first-time managers and supervisors with the knowledge and skills needed to be effective leaders in the workplace.

Gain the foundation in management fundamentals, effective communication, team building, and conflict resolution to feel confident as a new supervisor or manager. Course also includes computer and budgeting classes.

Frontline Management (ELL)

120 Hours

This program is 120 hours long and intended for English Language Learners who have recently, or hope to soon, advance into positions of greater responsibility. The program provides the knowledge and skills needed to be an effective leader in the workplace and covers the core competencies that are essential to the effective management of any organization. Areas covered include Computer Competency, Fundamentals of Leadership, Essential Communication Skills, Human Resources, and Management & Operations. At the end of the course, students are eligible to sit for the National Occupational Competency Technical Institute (NOCTI) General Management certification exam. NOTE: Prior to the start of the program, students will be required to complete a two week study skills course. Grant funding may be available. Speak to Career Program Specialist for details.

Total Cost: $995.00

 

STUDENTS MUST MEET WITH A CAREER PROGRAM SPECIALIST BEFORE ENROLLING IN A CERTIFICATE PROGRAM – Contact mary.wilt@polytech.k12.de.us or CALL 302-697-4545 TODAY FOR MORE INFORMATION.